Privacy Policy for Legal5

1. Introduction

Legal5 ("we," "us," "our," or the "App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide Directly

• Account Registration: Name, email address, phone number, location, and user type (client or legal practitioner)
• Profile Information: Professional background, qualifications, areas of practice, rates, and bio
• Communication Data: Messages, inquiries, and correspondence exchanged through the App
• Case/Matter Details: Information about legal matters you seek assistance with or provide services for
• Payment Information: Billing address and transaction history (payment processing is handled by third-party providers; we do not store full credit card details)
• Reviews and Ratings: Feedback and reviews you post about other users

2.2 Automatically Collected Information

• Device Information: Device type, operating system version, unique device identifiers
• Usage Data: App features accessed, pages viewed, search queries, time spent in the App, and interaction patterns
• Location Data: Approximate location derived from IP address; precise location only with your explicit permission
• Crash Reports: Error logs and diagnostic information to improve App stability
• Firebase Analytics: Usage statistics and user behavior patterns (anonymized where possible)

2.3 Third-Party Data

• Information from payment processors (transaction status)
• Information from analytics and crash reporting services

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: Creating and maintaining your account, matching clients with legal practitioners, facilitating communication
• User Matching: Connecting clients with appropriate legal professionals based on location, expertise, and needs
• Communication: Sending you service updates, notifications, and responses to inquiries
• Payment Processing: Processing transactions and handling billing inquiries
• App Improvement: Analyzing usage patterns, fixing bugs, and enhancing features
• Safety and Security: Detecting fraud, preventing abuse, and enforcing our Terms of Service
• Legal Compliance: Complying with applicable laws, regulations, and legal requests
• Marketing (with consent): Sending promotional content and newsletters (only if you opt in)

4. How We Share Your Information

4.1 Information Shared with Other Users

When you use Legal5, certain information is visible to other users:

• For Legal Practitioners: Name, profile photo, qualifications, areas of practice, rates, location, reviews, and ratings
• For Clients: Name, location, and review history (limited to ensure privacy)

4.2 Third-Party Service Providers

We share information with trusted service providers who assist us in operating the App and conducting our business:

• Payment Processors: To process payments securely
• Analytics Providers: Firebase and similar services for usage analysis (data anonymized)
• Cloud Hosting: Supabase and Cloudflare for secure data storage and content delivery
• Communication Services: Resend or similar providers for email notifications
• Crash Reporting: Services to monitor and improve App stability

4.3 Legal Requirements

We may disclose your information if required by law, court order, or legitimate government request, or if we believe in good faith that disclosure is necessary to:

• Comply with applicable laws or regulations
• Protect our legal rights, privacy, or safety
• Protect the rights, privacy, or safety of our users
• Enforce our Terms of Service
• Prevent fraud or other illegal activity

4.4 Business Transfers

If Legal5 or its assets are acquired, merged, or substantially all assets are transferred, your information may be transferred as part of that transaction.

4.5 Non-Personal Information

We may share aggregated, anonymized data (e.g., market trends, usage statistics) with third parties for research and marketing purposes.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit (HTTPS/TLS)
• Secure cloud infrastructure (Supabase, Cloudflare)
• Access controls and authentication protocols
• Regular security audits and monitoring

Important: While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security of your data.

6. Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, and resolve disputes:

• Account Data: Retained while your account is active; deleted upon request or 12 months after account closure
• Transaction Records: Retained for 7 years for financial and legal compliance
• Communication Logs: Retained for 1 year unless needed for dispute resolution
• Analytics Data: Retained in anonymized form indefinitely; personal identifiers removed after 90 days

7. Your Privacy Rights

7.1 Access and Portability

You have the right to request a copy of the personal information we hold about you in a portable, machine-readable format.

7.2 Correction and Deletion

You can update or correct your account information at any time through the App settings. You may also request deletion of your account and associated data, subject to legal retention obligations.

7.3 Opt-Out

You can opt out of non-essential communications (marketing emails, push notifications) through your account settings or by following unsubscribe instructions in our messages.

7.4 How to Exercise Your Rights

To exercise any of these rights, contact us at privacy@legal5app.com with your request. We will respond within 30 days.

8. Children's Privacy

Legal5 is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will promptly delete such information.

9. Third-Party Links

The App may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the App or email. Your continued use of the App constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

© 2026 Legal5. All rights reserved. | Last updated: June 23, 2026